There are a few questions I always get from new customers who are interested in service contracts:
- Do you offer onsite printer repair?
- Are you able to repair all types of equipment?
- How fast are your turnaround times?
Customers are always happy to hear that yes, we do offer onsite printer repair. In fact, we can repair almost any type of equipment, and we have lightning fast turnaround times.
But there’s more to it than that. We offer several repair solutions that will keep your machine running at top performance.
Something that comes standard for every customer we serve is same day onsite printer repair That means if you call us in the morning, we will have someone sent to you by the afternoon.
In instances where we can’t repair a unit immediately, another thing we can offer is a loaner. Just today I got a call today from a customer who needed onsite printer repair, so I sent out a technician and found out the printer is going need a part that we’d have to order in. To get him back up and running as soon as possible, we loaned him a piece of our equipment we’re able to repair his.
If we don’t have what we need to repair your equipment on hand, then we can provide you with a loaner, at no extra cost, in order to get you back in business.
Onsite Printer Repair – Long-Term Solutions
These quick fixes are great when you need them, but if you keep paying out of pocket it eventually adds up. We can certainly offer you onsite printer repair whenever you need it, but we also offer service contracts. If you buy directly from us you can get a service contract with your equipment which will cover the cost of any future repairs plus all supplies & parts.
The service contracts we offer include everything from supplies to parts. We offer per-copy contracts on printers, which can also include service & parts. That means the time spent servicing your printer, and any new parts it may need, would all be covered.
Otherwise, we offer 12 hour turn around repair in New Jersey on equipment we did not sell or lease based on a time and materials basis – an hourly rate plus the cost of parts. Often we are able to bring a machine up to spec and then offer a Service Maintenance Agreement on the equipment at very competitive prices. In addition, we will provide a free estimate on bringing your machine up to spec.
We are authorized dealers for Kyocera, Konica Minolta, and Sharp, which means our technicians have been trained by each of those companies to work on their machines. In addition, we have over 25 years of experience working with equipment from all major manufacturers.
There’s rarely a piece of equipment we can’t fix in 4 hours or less, so give us a call today if you need immediate onsite printer repair.